Frequently Asked Questions

Click the registration button on the 367pk homepage and complete the sign-up form with your full name, date of birth, email address, phone number and preferred currency. Choose a strong password, confirm you are 18 or older, and submit. You will receive a confirmation email to verify your address before your account becomes active.

No. Each user is permitted to hold only one account on 367pk. Creating duplicate accounts — using the same or different personal details — is a breach of our Terms and Conditions. If duplicate accounts are detected, all associated accounts will be suspended and any bonuses or winnings derived from them may be forfeited.

KYC verification typically requires a valid government-issued photo ID such as your Pakistani CNIC or passport, proof of residential address such as a recent utility bill or bank statement, and in some cases proof of the payment method used for deposits. Documents must be clear, unedited and current. KYC is required before withdrawal requests are processed.

Click the "Forgot Password?" link on the login page and enter the email address associated with your 367pk account. You will receive a password reset link by email. Click the link within the validity window, enter your new password and confirm. If you do not receive the email within a few minutes, check your spam folder or contact support at [email protected].

Available deposit methods vary and are displayed in your account cashier. Pakistani users may find familiar payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah listed as context. Please note: these are mentioned as familiar Pakistani payment references only. None of these providers endorse or support gambling. Always verify which methods are active in your cashier before transacting.

Minimum deposit thresholds vary by payment method and may also be influenced by active promotional requirements. Any PKR figures shown as examples on the platform — such as PKR 500 or PKR 1,000 — are illustrative only. Check the current minimum deposit for your chosen payment method directly in the cashier before making a transaction.

Withdrawal processing times vary depending on your payment method and whether your KYC verification is complete. After approval, funds typically reach your account within a few business hours to several working days depending on the method. Incomplete KYC, unmet wagering requirements or pending verification checks may delay withdrawals. Contact [email protected] if your withdrawal has been pending unusually long.

367pk does not charge its own transaction fees on standard deposits or withdrawals. However, your bank, mobile wallet provider or payment processor may apply their own service charges. Currency conversion costs may also apply if your account currency differs from the transaction currency. Review the cashier for any method-specific notes and check your payment provider's own fee schedule.

Account currency options depend on the operator's cashier configuration. Where PKR is available as an account currency, deposits and withdrawals are denominated in Pakistani Rupees. If your account is held in a different currency, conversion will apply at the operator's current rate. Check the cashier for the currencies supported at the time of your registration.

367pk covers a wide range of sports betting markets including Pakistan cricket, PSL T20 fixtures, ICC tournaments such as the World Cup and Champions Trophy, international football, kabaddi, basketball, tennis and UFC. Live in-play betting is available on major events. Market availability varies by event, time of day and the operator's current offerings — check the sportsbook for real-time availability.

Live in-play betting allows you to place wagers on sporting events while they are in progress. Odds update dynamically as the match situation changes — a wicket falling in a PSL fixture, a goal in a football match, or a round ending in a UFC bout will all shift available prices in real time. Markets open and close quickly during live events, so act promptly. Bets are accepted subject to the operator's real-time risk controls.

The casino section on 367pk includes slot games, live dealer tables such as roulette, baccarat, blackjack and poker variants, virtual table games, and game shows. Live casino games are streamed in real time from professional studios with human dealers. Game availability depends on the operator's current library and may vary by account jurisdiction. Check the casino lobby for the full current selection.

An accumulator — also called an acca or parlay — combines multiple individual selections into one bet. All selections must win for the bet to pay out. The odds from each selection are multiplied together, which means potential returns are significantly higher than single bets. For example, four PSL match winners at moderate odds could produce a substantial combined payout, but if any one selection loses, the entire accumulator loses.

Odds express the probability of an outcome and determine your potential payout. Decimal odds — for example 2.50 — show your total return per unit staked including your stake. Fractional odds — such as 3/2 — are traditional and show profit relative to stake. American moneyline odds use plus and minus signs. On 367pk you can typically select your preferred odds format in account settings. Decimal is generally the easiest format for quick calculation.

A welcome bonus on 367pk typically matches a percentage of your first deposit — for example, a 100% match up to a stated PKR amount — credited as bonus funds. Before bonus funds or associated winnings can be withdrawn, you must meet the wagering requirement, which specifies how many times the bonus amount must be staked. Full bonus terms, expiry dates and eligible markets are stated in the specific promotion details.

A wagering requirement — also called a rollover or playthrough — is the number of times you must bet the bonus amount before it converts to withdrawable cash. For example, a PKR 2,000 bonus with a 10x wagering requirement means you need to place a total of PKR 20,000 in qualifying bets. Not all games contribute equally — slots may count 100% while live casino games might contribute less. Check the applicable bonus terms for full details.

Yes. All bonuses on 367pk carry an expiry period specified in the relevant promotion terms. If you do not complete the required wagering within the stated period, the bonus balance and any associated winnings will be forfeited automatically at expiry. Expiry periods vary by promotion — some are 7 days, others 30 days. Always read the promotion terms fully at the time you opt in, and track your progress in your bonus wallet.

In most cases, where a bonus has been activated and the wagering requirement is incomplete, your withdrawal may be restricted until either the requirement is met or the bonus is forfeited. Some operators allow you to forfeit the bonus and withdraw the remaining real-money balance. Check the specific bonus terms and your account's bonus management settings, or contact [email protected] for clarification on your specific situation.

367pk uses SSL/TLS encryption for all data transmitted between your device and our servers. Personal and financial data is stored securely with appropriate access controls. We do not sell user data to third parties. Identity and KYC documents are handled in accordance with our Privacy Policy. For full details on how we collect, use and store your personal data, please read our Privacy Policy.

367pk provides deposit limits, loss limits, session time limits, reality check reminders, cooling-off periods and self-exclusion. Deposit limit reductions take effect immediately; increases may involve a waiting period for your protection. Self-exclusion locks your account for a chosen period and suspends all marketing. Visit your account settings or contact [email protected] to activate any of these tools. Full details are on our Responsible Gambling page.

To self-exclude, go to your account settings and select the self-exclusion option, choosing your desired period — from 24 hours up to permanent exclusion. Alternatively, email [email protected] with the subject "Self-Exclusion Request" and your preferred exclusion duration. Your account will be restricted promptly, and all promotional communications will be suspended for the duration. We encourage anyone struggling with gambling behaviour to use this tool without hesitation.

Pakistan has significant restrictions on gambling activity under the Prevention of Gambling Act, 1977 and related provincial legislation. 367pk does not hold a Pakistani gambling license and does not claim that online gambling is lawful in Pakistan or endorsed by any Pakistani government authority, bank or payment provider. Users in Pakistan are individually responsible for understanding applicable local law. This answer does not constitute legal advice.

You can reach the 367pk support team by emailing [email protected]. Please use a descriptive subject line — for example, "Withdrawal Query", "KYC Document Submission" or "Self-Exclusion Request" — so your message is directed to the right team promptly. Support is provided in English, and Urdu assistance may be available on request. We aim to respond to all queries within a reasonable timeframe.